AMADEUS
GDS TRAINING COURSES
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AMADEUS ONLINE GDS SYSTEM TRAINING COURSES
Used worldwide

Amadeus is a global distribution system (GDS) used by travel agencies worldwide.

Amadeus is one of the industry standard booking and reservation systems used by travel companies worldwide. Many travel companies will list a full understanding of Amadeus as ‘essential’ on their job specifications, It is much easier to get a job in the travel sector with proven Amadeus GDS skills and experience. Amadeus holds around 35% of the global travel market and is widely used throughout Europe and Asia. Major travel companies who also use Amadeus include Ebookers, Expedia, Opodo and Flightline. Our Amadeus course is recognised all over the world and is fully compliant with the IATA’s GDS (International Air Transport Association’s Global Distribution Systems) requirements.

Current available Amadeus courses below:

COURSE 1: Introduction to Amadeus

A fast-paced and thorough introduction to the Amadeus GDS.

Course curriculum: This course provides you with a full introduction to the entire Amadeus system.

Course curriculum: This course provides you with a full introduction to the entire Amadeus system. It is perfect for the beginner who wants to learn the Amadeus system.

25 lessons  |  5 quizzes  |  1 final examination  |  40hrs training time

Course cost: £159.00

  1. Course Introduction, Sign In and Out of Amadeus, Encode and Decode 
  2. PNR Retrieval 
  3. Timetables, Availability, Schedules, Access Types 
  4. Return Travel, Return Availability, Availability Change, Codeshares, Alliances and LCCs 
  5. Build a PNR 
  6. Build and End Complete PNRs 
  7. General Remarks, Frequent Flyer, Mailing Address, Billing Address 
  8. SSR Elements, OSI Elements 
  9. Cancel and Change PNR Elements 
  10. Advance Seating Requests 
  11. Seat Maps, Book Specific Seats 
  12. Amadeus Cars I 
  13. Amadeus Cars II 
  14. Amadeus Hotels I 
  15. Amadeus Hotels II 
  16. Fare displays and rules 
  17. Price Itineraries 
  18. Issuing tickets 
  19. Ancillary Services and EMDs 
  20. Queues 
  21. Queue Tasks 
  22. Calculator and currency functions, minimum connect times 
  23. Help system and AIS 
  24. Timatic 
  25. Timaticweb
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COURSE 2: amadeus refresher

The perfect course to refresh your knowledge of the Amadeus system

Course curriculum: This course is ideal for someone who has previously used the Amadeus system, but co

Course curriculum: This course is ideal for someone who has previously used the Amadeus system, but could do with a quick "brush up" to remind them how to use it.

10hrs training time  |  5 quizzes   |  1 final examination  |  10hrs training time

Course cost: £49.00

  1. Course Introduction, Sign In and Out of Amadeus, Encode and Decode
  2. PNR Retrieval
  3. Timetables, Availability, Schedules, Access Types
  4. Return Travel, Return Availability, Availability Change, Codeshares, Alliances and LCCs
  5. Build a PNR
  6. Build and End Complete PNRs
  7. General Remarks, Frequent Flyer, Mailing Address, Billing Address
  8. SSR Elements, OSI Elements
  9. Cancel and Change PNR Elements
  10. Advance Seating Requests
  11. Seat Maps, Book Specific Seats
  12. Amadeus Cars I
  13. Amadeus Cars II
  14. Amadeus Hotels I
  15. Amadeus Hotels II
  16. Fare displays and rules
  17. Price Itineraries
  18. Issuing tickets
  19. Ancillary Services and EMDs
  20. Queues
  21. Queue Tasks
  22. Calculator and currency functions, minimum connect times
  23. Help system and AIS
  24. Timatic
  25. Timaticweb
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COURSE 3: amadeus expert

Comprehensive and fast paced training in the Amadeus GDS system

Course curriculum: The course provides you with comprehensive training in the Amadeus GDS system.

Course curriculum: The course provides you with comprehensive training in the Amadeus GDS system. Suitable for beginners as well as those with some prior knowledge of GDS, this course will provide you with an expert level of knowledge in Amadeus GDS. The course covers the following subjects in detail: airline reservations, automatic fares and ticketing, car and hotel reservations, tour source and TIMATIC

68 lessons  |  10 exercises | 20 quizzes  |  7 final examination  |  70hrs training time

Course cost: £209.00

Airline Reservations – Part I

  1. Introduction, signing in and out, work areas
  2. Encode and Decode
  3. Introduction to the PNR
  4. PNR redisplay, subfield display
  5. Timetable, flight details
  6. Flight availability, return availability, schedules, shortcut flight info
  7. Booking Seats from Availability
  8. Name Elements, Contact Elements
  9. Ticketing Element, Received-From Element
  10. Build and end a complete PNR
  11. Cancel and Change Mandatory PNR Elements
  12. Mailing Address and Billing Address Elements
  13. General remark and OSI elements
  14. SSR and frequent flyer elements
  15. Cancel and Change Optional PNR Elements
  16. Advance seating requests
  17. Seat maps
  18. Request specific seats, specific seat wish, modify seating
  19. Calculator and currency functions, minimum connect times
  20. Help system
  21. AIS

Airline Reservations – Part II

  1. Advanced availability entries
  2. Access types
  3. Direct sell, waitlist, open/ARNK/passive segments
  4. PNR claim
  5. Split PNR
  6. Working with non-homogeneous PNRs
  7. Customer profiles
  8. Queue count, queue placement, option element
  9. Queue access/exit, remove/delay queued PNRs
  10. Segment status, schedule change, waitlist assurance

Automated Fares and Ticketing

  1. Basic fare displays, carrier specific fares
  2. Fare displays for specific dates
  3. Additional fare displays options
  4. Fare display follow up entries
  5. Fare notes
  6. Itinerary pricing
  7. Stored itinerary pricing
  8. Best buy pricing
  9. Pricing options
  10. PNR fare elements
  11. Ticketing
  12. Issuing EMD

Car Reservations

  1. Car location lists
  2. Display and book from multi-company car availability
  3. Display and book from single company car availability
  4. Direct car availability entries
  5. Car availability options
  6. Car sell options and direct car sell
  7. Car segment modify entries
  8. Car rate features, car terms, car policy

Hotel Reservations

  1. Hotel location lists
  2. Display multi-property hotel availability
  3. Direct hotel availability entries
  4. Hotel display options
  5. Hotel points of reference
  6. Hotel features entries
  7. Hotel sell options and chain-specific help pages
  8. Book a hotel directly and from a location list
  9. Change, add to, delete from, and cancel hotel segments

Tour source

  1. The TourSource system
  2. Book tours in TourSource
  3. Modify a tour booking, complete TourSource entries

Timatic

  1. Timatic Basics
  2. Timatic full-text, guided/expert modes
  3. Miscellaneous Timatic entries
  4. Timaticweb
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COURSE 4: Amadeus Automated Fares and Ticketing

A fast paced course focused on fares and ticketing

Course curriculum: This course is designed for someone wanting to gain a comprehensive understanding o

Course curriculum: This course is designed for someone wanting to gain a comprehensive understanding of automated fares and ticketing on the Amadeus GDS system.

You'll find it un-rushed with detailed examples, quizzes etc, allowing you to get a real understanding of this subject.

12 lessons  |  1 exercise | 3 quizzes  |  1 final examination  |  20hrs training time

Course cost: £105.00

  1. Basic fare displays, carrier specific fares
  2. Fare displays for specific dates
  3. Additional fare displays options
  4. Fare display follow up entries
  5. Fare notes
  6. Itinerary pricing
  7. Stored itinerary pricing
  8. Best buy pricing
  9. Pricing options
  10. PNR fare elements
  11. Ticketing
  12. Issuing EMDs
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COURSE 5: Conversion to Amadeus

A course designed to complement your existing skills

Course curriculum: The Conversion to Amadeus Course is tailored for individuals that have been trained

Course curriculum: The Conversion to Amadeus Course is tailored for individuals that have been trained on and are experienced users of another GDS (Global Distribution System) or airline CRS (Central Reservation System). 

18 lessons  |  7 exercises | 6 quizzes   |  1 final examination  |  30hrs training time

Course cost: £129.00

  1. Sign in, Encode/Decode, Help, AIS, Time/Date
  2. PNR Overview
  3. Flight Availability I
  4. Flight Availability II
  5. Building PNR I
  6. Building PNR II
  7. Changing and Canceling PNR Elements
  8. Seat Maps and Seat Assignment
  9. Profiles
  10. PNR Claim, Non-Homogeneous PNRs, PNR Replication
  11. Fares
  12. Itinerary Pricing
  13. Cars
  14. Hotels I
  15. Hotels II
  16. Queues
  17. Ticket and Invoice/Itinerary Printing
  18. Issuing EMDs
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COURSE 6: Amadeus Airline Reservations

A fast paced course focused on airline reservations

Course curriculum: This course is prefect for someone wanting to gain a comprehensive understanding of

Course curriculum: This course is prefect for someone wanting to gain a comprehensive understanding of airline reservations on the Amadeus GDS system. You'll find the course un-rushed with detailed examples, quizzes etc, allowing you to get a real understanding of this subject.

This course has been designed in two distinct parts. It is necessary to take both courses to pass this exam.

31 lessons   |  7 exercises | 9 quizzes  |  2 final examinations  |  40hrs training time

Course cost: £155.00

Airline Reservations – Part I

  1. Introduction, signing in and out, work areas
  2. Encode and Decode
  3. Introduction to the PNR
  4. PNR redisplay, subfield display
  5. Timetable, flight details
  6. Flight availability, return availability, schedules, shortcut flight info
  7. Booking Seats from Availability
  8. Name Elements, Contact Elements
  9. Ticketing Element, Received-From Element
  10. Build and end a complete PNR
  11. Cancel and change mandatory PNR elements
  12. Mailing Address and Billing Address Elements
  13. General remark and OSI elements
  14. SSR and frequent flyer elements
  15. Canceling and changing optional PNR elements
  16. Advance seating requests
  17. Seat maps
  18. Request specific seats, specific seat wish, modify seating
  19. Calculator and currency functions, minimum connect times
  20. Help system
  21. AIS

Airline Reservations – Part II

  1. Advanced availability entries
  2. Access types
  3. Direct sell, waitlist, open/ARNK/passive segments
  4. PNR claim
  5. Split PNR
  6. Working with non-homogeneous PNRs
  7. Customer profiles
  8. Queue count, queue placement, option element
  9. Queue access/exit, remove/delay queued PNRs
  10. Segment status, schedule change, waitlist assurance
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